Privacy Policy

PardonPro ("we", "us", or "our") is committed to protecting the privacy, confidentiality, and security of your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

Fill out contact or application forms
Request services or consultations
Communicate with us

This may include:

Full name
Email address
Phone number
Mailing address
Information related to your legal history (only where necessary for services)

1.2 Automatically Collected Information

We may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referring website

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Provide and manage our services (pardons, U.S. waivers, criminal rehabilitation)
Respond to inquiries and communicate with you
Process applications and requests
Improve website performance and user experience
Send updates or promotional messages (you may opt out anytime)

3. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. How We Protect Your Information

We implement appropriate security measures, including:

Secure servers and encrypted data transmission (SSL)
Restricted access to authorized personnel only
Internal data protection policies

However, no method of transmission over the internet is 100% secure.

5. Sharing Your Information

5.1 Service Providers

We may share information with trusted third-party providers who assist in operating our business (e.g., hosting, email services, CRM systems). These parties are contractually obligated to protect your data.

5.2 Legal Disclosure

We may disclose your information if required by law, court order, or regulatory authority.

6. Data Storage and Retention

Your personal information may be stored on servers located in Canada or other jurisdictions. We retain information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information
Request corrections to inaccurate data
Withdraw consent (where applicable)
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

PardonPro

#200, 6005 Gateway Blvd NW

Edmonton, Alberta, Canada

Email: info@pardonpro.com